View the earlier version.Version 7.10


BizTalk360 offers the identical capabilities as the BizTalk server administration console with respect to querying the message box to list the suspended and running service instances. In addition, BizTalk360 offers an additional capability that allows users to download the message content and context (in zip format) and email to their team members to diagnose specific issues. 

The download and e-mail functionality is made available both at the Service Instance level and Message level.
Currently, BizTalk360 allows users to select and download more than one message at a time.

Downloading the message as a file

Follow the steps as shown below to download a message:

  1. Log in to the BizTalk360 application
  2. Click the 'Operations' tab in the Navigation panel
  3. Click the expand button against 'Data Access' tab and select the 'Message Box (Queries)' link
  4. Select the appropriate filter criteria (if any), and click Execute Query
  5. BizTalk360 v8.0 allows users to export the Query Results. Click Export to Excel link to download the report to your computer.
  6. Once the query results are populated, select the check box against a query result row. You will notice a Download button with a drop down arrow next to the Resume, Suspend, Terminate buttons
  7. Click the Download button and select As File from the drop down. A file will be downloaded that will contain the XML file output of the message, and an associated OUT file

Click the sliders to view the process of downloading the message as a file.


biztalk360 message box queries download message query results

Emailing the message information

To email the message information, follow the steps as shown below:

  1. Log in to the BizTalk360 application
  2. Click the 'Operations' tab in the Navigation panel
  3. Click the expand button against 'Data Access' tab and select 'Message Box (Queries)' link
  4. Select the appropriate filter criteria (if any), and click Execute Query
  5. Once the query results are populated, select the check box against a query result row. You will notice a Download button with a drop down arrow next to the Resume, Suspend, Terminate buttons
  6. Click the Download button and select Send as Email from the drop down
  7. In the Send messages as Email attachments pop up screen, enter the email addresses of the recipients to whom the email has to be sent 
  8. BizTalk360 allows the users to enter a maximum of 10 email addresses. The email addresses should be separated with a comma.
  9. Once the email addresses are entered, click Send Email
The SMTP settings need to configured in BizTalk360 in order to be able to trigger email alerts. Click here to read the steps to configure the SMTP settings.

Click the sliders to view the process of emailing the message information.


email the message information send as email the message query results send biztalk messages as email attachment